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Dropped Chats / Issues Contacting SupportHow to connect to our Live Chat service after a chat has been dropped or issues contacting support
Fraud: Phishing ScamsSome tips on how to stay safe from phishing scams
Is Kijiji Down Right Now?Find out whether Kijiji is down right now and what you should do if the app or site is not working f....
Why can't I find my listing?Where is my ad? If you’re having trouble finding your ad, read this article to learn more about why ....
Avoiding SMS / Text ScamsBe aware of what to look for when replying to SMS/texts. These tips will help guard against fraudste....
Cheques as a Form of PaymentShould you choose to accept a cheque as a method of payment for an item you’re selling, here are tip....
Why Am I Not Receiving Replies?Learn how to address each of the most common issues with receiving messages.
Safety at KijijiYour safety is a key priority for Kijiji! Like with any site, we encourage you to read our tips on ....
What is a Bill of Sale for a Used Car?Need to create a bill of sale for your used car? Learn how to make a used car bill of sale and why y....
Pet Posting PoliciesPlease respect the following rules when posting a pet ad on Kijiji.
Pets Code of ConductTo ensure you don’t run into any snags with your ads posted in the Pets category, follow these rules....
How to Buy Authentic Second-Hand Designer Bags with ConfidenceSome tips on how to purchase genuine designer bags and purses in the second-hand market
Kijiji Terms of UseBy accessing Kijiji, you're agreeing to follow our Terms of Use. These terms provide valuable infor....
How Do I Report Issues to the Police if I’ve Been Defrauded?Some tips on how to report to the police if you've been scammed or defrauded
Troubleshooting Issues Using the AppYou can use the Kijiji app anywhere with your mobile device! If you run into any snags while using t....
Kijiji Canada $25 Gift Card Giveaway Terms and ConditionsTerms and Conditions for the Kijiji Canada $25 Giveaway
Professional URL LinkBy adding the URL link to your company's website, you’re able to direct potential buyers to addition....
Job Professional URL LinkBy adding the URL link to your company's website, you’re able to direct potential buyers to addition....
Job Professional TaglineBranding your business is important, and a thoughtful tagline reinforces your brand’s message and ca....
Dealer URL LinkBy adding the URL link to your dealership’s website, you’re able to direct potential buyers to addit....
Company TaglineBranding your business is important, and a thoughtful tagline reinforces your brand’s message and ca....
Dealer TaglineBranding your business is important, and a thoughtful tagline reinforces your brand’s message and ca....
Real Estate Professional LogosHaving an effective logo can benefit your real estate company. We’ll show you how to upload your com....
Dealer LogosHaving an effective logo can benefit your dealership. We’ll show you how to upload your Dealership’s....
Unable to Access Ad From Email LinksIf you're not able to access your ads or account when clicking on a link sent to your email address,....
Browser UpdatesIf a recent browser update is causing a disruption in service, we can help point you in the right di....
I Posted My Ad IncorrectlyPosting an ad in the incorrect location or category may result in the inability to find it on the si....
What To Do When You Can’t Properly Check an Item for DefectsRecommendations for checking your purchased items for defects and making sure you're buying items in....
How Do I Register?Registration is required to post an ad on Kijiji and having a registered account comes with a lot of....
Safely Purchasing Used TechnologyOur guide to successful transactions when buying technology online.
Deleting your Kijiji AccountInstructions on how to delete your Kijiji account
Why Does Kijiji Have a Pets Category?In collaboration with reputable Animal Welfare organizations, Kijiji offers a Pets category in order....
Image ErrorsIf you’re having trouble uploading your images to your ad, please check out our handy troubleshootin....
Using Kijiji With Google ChromeUpdating your browser in Google Chrome to the latest available version will ensure that you don’t ha....
Kijiji Pre-Authorized Credit Card PaymentsFind out all you need to know about our Terms and Conditions surrounding the Kijiji pre-authorized c....
Signing In SecurelyEnsuring your account is secure when using Kijiji is important. Learn how we’re keeping you safe wh....
Recent Phishing AttemptDon't be duped! View our helpful information regarding a recent phishing attempt and stay safe!
Payment ErrorsIf you’re having trouble making a payment on Kijiji, you may find the following information useful. ....
How Do I Report a Reply or Block a User?Learn how to report bad messages and block other members from contacting you.
Asking to Overpay for an ItemIf you receive a reply from an interested buyer offering you more money for an item you’re selling, ....
Kijiji Privacy PolicyKijiji takes your privacy very seriously. Our policy details information on the collection, use and....
Why Was My Ad Removed?If your ad was removed from Kijiji, you may be wondering why. Learn why some ads may be removed whi....
How do I fix the location for my listing?If you posted your address in your ad but it appears incorrectly on the site, this article will teac....
Prohibited ContentFor the safety of our community, there are items that aren’t permitted on Kijiji. See the comprehen....
Ad Content Goes Against Our PoliciesIf your ad contains profanity, violates Kijiji policies, or appears to be spam, it will result in an....
Deleting My AdWhen your ad is sold or you no longer need it, we ask that you please delete your ad. Learn how to d....
The Kijiji App!A brief introduction into the Kijiji App and some frequently asked questions
Jobs Code of ConductTo ensure there are no issues with your ads posted in the Jobs category, please ensure you follow th....
Why Can't I Send Replies?If you’re having trouble replying to an ad that’s posted on Kijiji, there are a number of reasons th....
Creating Search AlertsGet notified when new ads are posted - learn how to set up and delete alerts and saved searches.
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